State Farm® Insurance Agent Rick Hakey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Catherine Stacy
November 17, 2025
"We had a situation arise related to our car insurance. I called bright and early on a Monday morning, and Austin was very helpful. He researched the topic and called right back with even better news than I had anticipated. My husband and I have been with Rick Hakey's office for many many years and are always happy with the service we have received. State Farm has never disappointed me, and the folks that work at this specific office are top notch!"
Maggie Hettman
November 12, 2025
"Very kind and super knowledgeable staff. Both Laura and Rick took extra time to provide all information and explain every detail. I definitely feel I can reach out at any time and I have great support with this fantastic State Farm team. Thank you all so much! :)"
"Thank you for the review, Maggie! I am so glad to hear about your positive experience with Team Hakey! We value taking the extra time to go over every detail with our customers. Thanks again!"
Rick Campagna
November 11, 2025
"Best customer service in the business"
"Thank you for taking the time to leave us a review, Rick!! So happy to hear of your satisfaction with our customer service!"
Mark Mcguire
November 10, 2025
"Rick is awesome!!!!!!"
"Thanks for the review, Mark! Appreciate you!"
Robert Woods
October 30, 2025
"Corryn was awesome with helping me getting set up with State Farm Thank You."
"Thank you for the review, Robert. I'm happy to hear about your positive experience with Corryn!"
Mig Crowe
October 24, 2025
"I was in a quandary with an unusual request and had been turned down several times.Corryn worked with me to find a solution. She was absolutely amazing. She was both professional, and caring and considerate. I am thrilled she stepped up and reached out. Thank you!"
"Thanks for taking the time to leave a review, Mig. I am so glad to hear about your amazing experience working with Corryn!"
Dan Hutchings
October 22, 2025
"Great communication and treat customers like they are part of the business. 24/7 Availability to answer all of your insurance needs!"
"Thank you Dan! We appreciate you choosing us for your car insurance and your home insurance! We also appreciate all your recommendations and we’re grateful that we’ve been able to help your family and friends as well - thank you!!"
Mark Thelo
October 19, 2025
"Rick and his staff do a great communicating and making sure your coverage is exactly what you need and no additional Expenses"
"Thank you for the review, Mark! So happy to get you the coverage you need- appreciate your business!"
M Rikas
October 16, 2025
"We've been with Rick and his team for 25 years for auto and home insurance. They are extremely supportive any time you call. Guaranteed you will speak with someone quickly. I've always appreciated the family atmosphere and how that carries over to how they work with you. Great choice for your insurance needs!!"
"Thank you for the review! I am so happy to hear about your satisfaction with Team Hakey- we appreciate your business!"
Barb Potempa
October 8, 2025
"I was very happy with all the help to understand my new policy. Corryn was wonderful, everything when great. I called today just to make sure all I did on line was correct. Spoke with Taylor- another great person.🙂"
"Thank you so much for the review, Barb! I am so glad to hear that Corryn and Taylor were able to help you understand your new policy thoroughly."
Mike Gorczak
September 26, 2025
"Always a pleasure working with rick and his team. Always get our issues and questions resolved quickly and get an honsest and sincere question. If they cant answer right away they get back to yiu quickly."
"Thank you so much for the review, Mike! "
Christopher Harseim
September 19, 2025
"I was involved in an accident that was not my fault. Team Haley took care of me and got my deductible taken care from the other insured. Thanks Rick and Austin for the great service! TEAM HAKEY is the best. Expect great service with Team Hakey! They always put you first."
"Thanks Chris! Glad we were able to get you back with State Farm! Thanks for trusting us with your home insurance and auto insurance!"
Marty Shanahan
September 17, 2025
"Thank you Rick for your insistence and persistence to have us in the office to switch insurance companies. Yes it’s a pain to pull together the documents and answer questions when the easier path is to continue paying (much higher!) premiums and automatic withdrawals with another company. The cost savings alone was shocking to say the least. Brittany was a pleasure to discuss our options, set up new policies and she helped me switch to State Farm immediately. Thank you Rick, Brittany and the Team."
"Thank you so much for the review, Marty! I am so happy to hear about your positive experience getting switched over to Hakey State Farm. We appreciate your business greatly!"
Alex pigula
September 16, 2025
"Ive never delt with someone so easy to talk to.. Corryn was very informative about everything on the policy. Explained everything through and through. Helped me out a lot especially because im not to tech savy."
"Thanks for the review, Alex! I am so happy to hear about your positive experience with Corryn! "
Br Ho
September 5, 2025
"I walked in with no appointment and Taylor Jordan was the first to greet me. I felt bad interrupting her lunch break but she insisted on helping me right then and there to switch me over from Allstate to State Farm. In just a matter of minutes, she was saving me over $4,500 a year with new vehicle and homeowners insurance! She was an absolute pleasure to work with! I highly recommend this office. Thanks! Brad Hoffmeyer"
"Thank you Brad so much for this awesome 5-Star review! We truly appreciate you choosing us, and are thrilled to hear you love the savings on your auto insurance and home insurance! We’re also delighted to know that Taylor went above and beyond and provided you with such great service! Your kind words mean a lot to our team! Thanks again for sharing your experience with Team Hakey in Downtown Plainfield!"
Teresa St Cin
September 4, 2025
"We switched to Rick Hakey State Farm Insurance over a year ago, and we couldn’t be happier!! Not only have we saved money on premiums, their customer service is awesome! A shout out to Ty Hakey for helping us out with four separate policies we needed in a rush! Great family and great family business!!"
"Thank you Teresa! We are grateful that you made the switch to Team Hakey, and also happy to hear about your savings! Thank for sharing your satisfaction our team and especially Ty - we appreciate you! Thanks again for choosing us! - Rick Hakey, Agent/Owner "
CJ Snyder
September 1, 2025
"I’ve been with Rick Hakey for over 10 years and wouldn’t even think about changing. I am beyond grateful for the consistency, support, and reliability extended in a professional manner when my insurance needs have changed. Great, caring team!"
"😀😀 Thank you CJ! We appreciate your kind words and for choosing us for so many years! Looking forward to providing the very best service for many more together!"
Kelli Setina
August 6, 2025
"Staff members are always polite, courteous and friendly. The staff also reach out to find answers and solutions to questions and issues."
"Thank you Kelli!! We appreciate you!!"
Sarah Bredesen
July 22, 2025
"Rick Hakey's team made setting up insurance for the first time so easy! Corryn was extremely helpful and alleviated a lot of stress! Very grateful for such a great team!"
"Thank you Sarah! Glad to hear setting up your insurance for the first time was so easy, and that Corryn helped you along the way! Appreciate you! "
Joseph LaGiglia
July 17, 2025
"⭐️⭐️⭐️⭐️⭐️ Absolutely Top Notch | Team Hakey Sets the Standard! ~ Review by Joe LaGiglia I can’t say enough good things about Team Hakey at State Farm. From the very first conversation, they’ve demonstrated a level of care, professionalism, and responsiveness that is second to none. Rick Hakey and his team go beyond just providing insurance…they provide peace of mind. Every question I had was answered with patience and expertise, and they took the time to educate me on my options rather than just selling a policy. That level of transparency builds trust…and that’s exactly what you want in a team that’s helping you protect what matters most. Whether it’s home, auto, or life insurance, I’ve felt completely confident knowing I have Team Hakey in my corner. They’re proactive, genuine, and clearly committed to building long-term relationships, not just writing policies. If you’re looking for an insurance team that truly has your back, look no further. Team Hakey is the gold standard. Thank you, Rick, for the way you lead and the example your team sets! 👏 – Joe LaGiglia | Oak Leaf Community Mortgage Community Advocate & Supporter"
"Thank you so much Joe for your incredible five star review! I’m thrilled to hear about your positive experience with our team in Downtown Plainfield! Your kind words about our professionalism and commitment to education truly define our mission to provide peace of mind in each interaction with every customer. We strive for excellence every day, and we are thrilled to be supporting and protecting you and your family! Serving those in our communities with their auto, home, and life insurance needs is something we look forward to each day! Thank you for your support and spreading the good word about Team Hakey! - Rick Hakey and the Team Hakey Family"
Chris Dixon
July 14, 2025
"I have nothing but great things to say about Rick Hakey State Farm. If I ever run into an issue (no pun intended) :) or just have a question they're always there right on time. THE BEST!!!!!!"
"Thanks Chris- we appreciate you taking time to leave us a review!"
Michael Myers
July 14, 2025
"I've had nothing but a grat experience with Rick and his staff. Been a customer over10 years and no complaints. Always great service"
"Thanks Michael! We appreciate you! And thank you for your continued business over the years and for sharing your satisfaction with Team Hakey!"
Frank Perroni
July 2, 2025
"The Hakey State Farm agency is one of the rare places where you actually feel cared for and not just a number. The service is great and priced fairly. They are very responsive to your needs, "like a good neighbor." I'm proud to be a client and highly recommend."
"Thank you Frank! We appreciate your kind words and your support! I’m happy to hear you feel special and cared for, and we will always be here for you as your Good Neighbor! - Rick Hakey and the Team Hakey Family"
Chuck
July 2, 2025
"I have been with State Farm since 1973 starting with my automobile insurance in Plainfield. Rick Hakey, took over when Jim Johnson retired. Throughout the years, Rick and his team, have always provided me with excellent service and needs. I would highly recommend him and his team for any insurance needs."
"Thank you Chuck for sharing your satisfaction with State Farm and Team Hakey! Most importantly, thank you for being a State Farm customer for over 52 years! We appreciate you!"
Anna Hullinger
July 1, 2025
"Having personalized care to meet my specific needs and budget is something I didn’t think an insurance company would be interested in. But not Rick Hakey’s team! I feel a personal relationship with this team that makes me comfortable to recommend them. Special shout out to Brittany for allowing me to challenge the statement “there are no stupid questions” as she answers mine promptly with respect :)"
"Thank you Anna for taking time to share your satisfaction with Brittany and Team Hakey! We do believe a personal relationship with an insurance professional is something very important, and we will always focus on you the customer - thank you for sharing this awesome review and your continued support!"