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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry Dirck

April 23, 2026

5  out of  5
rating by Jerry Dirck
"I was in an accident just recently. Laura and the other staff have been by my side every second. They are very friendly and willing to help you in a moments notice. Thank you to all the staff!! Roberta and Laura and the rest of the team are Great!!"
We responded:
"We are glad everyone is OK Jerry! Thank you for sharing your kind words regarding your satisfaction with our claim process! Handling and helping with our customers claims is one of the top priorities we have each day!"
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Daniel Lawton

April 18, 2026

5  out of  5
rating by Daniel Lawton
"Brittany is an amazing agent! She quickly helped us secure rhe best home and auto combo after my long time insurance co doubled their premium. She was very helpful and communicated well! Highly recommend!"
We responded:
"Thanks Dan for sharing you’re five star satisfaction working with Brittany - and for choosing us for your Home and Auto insurance needs! "
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Flyonby k

April 17, 2026

5  out of  5
rating by Flyonby k
"Brittany and Taylor are amazing! Their customer service is top notch! I highly recommend Rick Haley State Farm!"
We responded:
"Yes they are! Thanks for sharing your recommendation! "
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Gerardo Rangel

April 17, 2026

5  out of  5
rating by Gerardo Rangel
"I am very happy with this team. I spoke with Corryn Russ and she was awesome. She was very knowledgeable, welcoming, and they had the lowest prices from all other major companies."
We responded:
"Thanks Gerardo! We appreciate you! Corryn is amazing!"
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Chris Dixon

April 14, 2026

5  out of  5
rating by Chris Dixon
"I have nothing but great things to say about Rick Hakey State Farm. If I ever run into an issue (no pun intended) :) or just have a question they're always there right on time. THE BEST!!!!!!"
We responded:
"Thanks Chris- we appreciate you taking time to leave us a review!"
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Vicky Lynch

April 13, 2026

5  out of  5
rating by Vicky Lynch
"Brittany Morelli was amazing to work with! She walked us through everything she needed to get us a quote, and then switched over AND she saved us hundreds of dollars a month!"
We responded:
"Thank you Vicky! I’m glad to read and hear about your satisfaction working with Brittany! Thanks for choosing us!"
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Shirley Jones

April 13, 2026

5  out of  5
rating by Shirley Jones
"This agency was AMAZING! They saved me $300 on my 6 mo car insurance. I hope it continues to stay LOW!"
We responded:
"Thank you Shirley!"
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M Al-Akchar

April 13, 2026

5  out of  5
rating by M Al-Akchar
"Coryn did a great job switching me to statefarm and giving me a great rate compared to my prior insurance company!"
We responded:
"Let’s go Corryn! Thank you for sharing your satisfaction! We appreciate you!"
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Janet Grimes

April 8, 2026

5  out of  5
rating by Janet Grimes
"The attention and service for your specific needs and concerns is amazing. Been with Rick’s agency for 27 years and have been very happy."
We responded:
"Thank you Janet for choosing us for 27 years! Look forward to many more! Thanks for you kind words!"
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Rodney Mcknight

March 30, 2026

5  out of  5
rating by Rodney Mcknight
"Rick and his Team are the BEST! So happy we switched to them !!"
We responded:
"Thanks Rodney! "
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Rodney Mcknight

March 30, 2026

5  out of  5
rating by Rodney Mcknight
"Since I switched to Rick and his team, they have gone out of their way to make me feel welcome and answer all my insurance needs. A+ Customer Service!! Thank you all so much !!"
We responded:
"Appreciate you Rodney! Thanks for choosing Team Hakey for your Auto and Home insurance needs!"
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Olivia Skubic

March 25, 2026

5  out of  5
rating by Olivia Skubic
"Ty just informed me that my auto insurance is decreasing by over $250, truly the best neighbor on the block."
We responded:
"Thanks Liv! Glad to hear that your auto insurance rates went down! Share the great news with any friends or family who might want to connect with Ty to see what we can save them!"
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tyler wilmoth

March 24, 2026

5  out of  5
rating by tyler wilmoth
"They explained everything well and went as smooth as possible thank you!!"
We responded:
"Thanks for choosing Team Hakey Tyler! We appreciate you and your kind words, and glad to hear everything went well making the switch to State Farm! "
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Jessica Monroe

March 23, 2026

5  out of  5
rating by Jessica Monroe
"Roberta is great! Always helpful, prompt & kind. She’s helped me with business insurance & Auto."
We responded:
"Jessica - Thank you for sharing your satisfaction with Roberta helping you with your auto insurance and business insurance!"
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Molly Schulte

March 19, 2026

1  out of  5
rating by Molly Schulte
"Think of the worst customer service experience you’ve ever had and I can promise you that your experience with this company will be far worse."
We responded:
"I’m sorry to hear about your frustration Molly. I would like the opportunity to connect with you and learn more about how I can help. - Rick "
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Rick

March 17, 2026

5  out of  5
rating by Rick
"Great staff, great service"
We responded:
"We appreciate you Rick! Thanks for sharing your satisfaction with our great customer service!"
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Alyssa Dixon

March 16, 2026

5  out of  5
rating by Alyssa Dixon
"Great customer service!!!"
We responded:
"We appreciate you Alyssa! Thanks for sharing your satisfaction with our great customer service!"
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Chuck

March 13, 2026

5  out of  5
rating by Chuck
"I have been with State Farm since 1973 starting with my automobile insurance in Plainfield. Rick Hakey, took over when Jim Johnson retired. Throughout the years, Rick and his team, have always provided me with excellent service and needs. I would highly recommend him and his team for any insurance needs."
We responded:
"Thank you Chuck for sharing your satisfaction with State Farm and Team Hakey! Most importantly, thank you for being a State Farm customer for over 52 years! We appreciate you!"
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sunny chand

March 13, 2026

5  out of  5
rating by sunny chand
"Very friendly and reasonable prices"
We responded:
"Thanks Sunny! "
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Cathy B

March 12, 2026

5  out of  5
rating by Cathy B
"Absolutely love our insurance agents!! We just bought a brand new car which is SO stressful, but what was the easy part - getting coverage! Roberta was amazing and SUPER quick to help us make sure we had coverage on our new purchase. The best of the best!"
We responded:
"Cathy - Thank you so much for your kind words and for taking the time to leave us a five-star review! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Roberta! Your feedback means a lot to us, and we look forward to serving you again in the future. - Rick"
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Lart MQ

March 11, 2026

5  out of  5
rating by Lart MQ
"Corryn has been super helpful when I needed auto insurance 2 years ago, and I finally got to purchase my policy with State Farm today with her help. She's knowledgeable, friendly, and made the process smooth. She also suggested a life insurance so i will be reading about it to make a decision. Thank you so much"
We responded:
"Thank you for sharing your satisfaction working with Corryn, and for choosing Team Hakey for your Auto Insurance needs!"
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George Martin

February 25, 2026

5  out of  5
rating by George Martin
"Awesome service! Highly recommend!"
We responded:
"Thank you so much, George! We're always here to help!"
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Lisa Westerman

February 23, 2026

5  out of  5
rating by Lisa Westerman
"The Hakey State Farm people care about what you need. Always very helpful and kind. I am very glad that I went with this agency."
We responded:
"Thank you so much for taking the time to leave this kind review, Lisa! We truly appreciate your business, and we are always here for any questions you may have!"
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michelle zbacnik

February 19, 2026

5  out of  5
rating by michelle zbacnik
"We have been very happy with our agent and with Statefarm overall!"
We responded:
"Thank you so much Michelle! I am so happy to hear about your satisfaction with Team Hakey and State Farm!"
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Larry Copes

February 10, 2026

5  out of  5
rating by Larry Copes
"Great guy, great agency. Takes care of policy holders like they are family. I highly recommend Rick Hackey for all your insurance needs."
We responded:
"Thanks Larry! We appreciate the review!"