
State Farm® Insurance Agent Rick Hakey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelli Setina
August 6, 2025
"Staff members are always polite, courteous and friendly. The staff also reach out to find answers and solutions to questions and issues."
Sarah Bredesen
July 22, 2025
"Rick Hakey's team made setting up insurance for the first time so easy! Corryn was extremely helpful and alleviated a lot of stress! Very grateful for such a great team!"
"Thank you Sarah! Glad to hear setting up your insurance for the first time was so easy, and that Corryn helped you along the way! Appreciate you! "
Joseph LaGiglia
July 17, 2025
"⭐️⭐️⭐️⭐️⭐️ Absolutely Top Notch | Team Hakey Sets the Standard! ~ Review by Joe LaGiglia I can’t say enough good things about Team Hakey at State Farm. From the very first conversation, they’ve demonstrated a level of care, professionalism, and responsiveness that is second to none. Rick Hakey and his team go beyond just providing insurance…they provide peace of mind. Every question I had was answered with patience and expertise, and they took the time to educate me on my options rather than just selling a policy. That level of transparency builds trust…and that’s exactly what you want in a team that’s helping you protect what matters most. Whether it’s home, auto, or life insurance, I’ve felt completely confident knowing I have Team Hakey in my corner. They’re proactive, genuine, and clearly committed to building long-term relationships, not just writing policies. If you’re looking for an insurance team that truly has your back, look no further. Team Hakey is the gold standard. Thank you, Rick, for the way you lead and the example your team sets! 👏 – Joe LaGiglia | Oak Leaf Community Mortgage Community Advocate & Supporter"
"Thank you so much Joe for your incredible five star review! I’m thrilled to hear about your positive experience with our team in Downtown Plainfield! Your kind words about our professionalism and commitment to education truly define our mission to provide peace of mind in each interaction with every customer. We strive for excellence every day, and we are thrilled to be supporting and protecting you and your family! Serving those in our communities with their auto, home, and life insurance needs is something we look forward to each day! Thank you for your support and spreading the good word about Team Hakey! - Rick Hakey and the Team Hakey Family"
Chris Dixon
July 14, 2025
"I have nothing but great things to say about Rick Hakey State Farm. If I ever run into an issue (no pun intended) :) or just have a question they're always there right on time. THE BEST!!!!!!"
"Thanks Chris- we appreciate you taking time to leave us a review!"
Michael Myers
July 14, 2025
"I've had nothing but a grat experience with Rick and his staff. Been a customer over10 years and no complaints. Always great service"
"Thanks Michael! We appreciate you! And thank you for your continued business over the years and for sharing your satisfaction with Team Hakey!"
Frank Perroni
July 2, 2025
"The Hakey State Farm agency is one of the rare places where you actually feel cared for and not just a number. The service is great and priced fairly. They are very responsive to your needs, "like a good neighbor." I'm proud to be a client and highly recommend."
"Thank you Frank! We appreciate your kind words and your support! I’m happy to hear you feel special and cared for, and we will always be here for you as your Good Neighbor! - Rick Hakey and the Team Hakey Family"
Chuck
July 2, 2025
"I have been with State Farm since 1973 starting with my automobile insurance in Plainfield. Rick Hakey, took over when Jim Johnson retired. Throughout the years, Rick and his team, have always provided me with excellent service and needs. I would highly recommend him and his team for any insurance needs."
"Thank you Chuck for sharing your satisfaction with State Farm and Team Hakey! Most importantly, thank you for being a State Farm customer for over 52 years! We appreciate you!"
Anna Hullinger
July 1, 2025
"Having personalized care to meet my specific needs and budget is something I didn’t think an insurance company would be interested in. But not Rick Hakey’s team! I feel a personal relationship with this team that makes me comfortable to recommend them. Special shout out to Brittany for allowing me to challenge the statement “there are no stupid questions” as she answers mine promptly with respect :)"
"Thank you Anna for taking time to share your satisfaction with Brittany and Team Hakey! We do believe a personal relationship with an insurance professional is something very important, and we will always focus on you the customer - thank you for sharing this awesome review and your continued support!"
Meagan Lopez
June 30, 2025
"I’ve been with State Farm for a while now, and I couldn’t be happier with their service. Roberta, specifically — Whether it was a question about coverage, or filing a claim—she’s been responsive, professional, and incredibly easy to work with."
"Wow! Thank you Meagan for sharing this amazing review and your satisfaction with Roberta and our State Farm team here in Downtown Plainfield! We appreciate you and your kind words! Have a great 4th weekend!"
Brian Polubinski
June 24, 2025
"Rick Hakey and team did an excellent job helping me switch my family auto and home over to State Farm. Brittany was very easy to work with and helped us save a bundle. Give her a call…can’t hurt 😁"
"Thank you Brian for sharing your ⭐️⭐️⭐️⭐️⭐️ Review and satisfaction with Brittany and Team Hakey! I am so glad to hear you saved a bundle! Thanks again for choosing us and making the switch to State Farm here in Downtown Plainfield! We appreciate you! Please share with your family and friends! We would love to help them as well!"
DJ Tryba
June 23, 2025
"I opened 2 policies with them in May of 2023. Clearly communicated the number of cars and drivers. Received confirmation from their employee that they understood. I recently uncovered that instead of insuring 1 car and 1 driver, I have been insuring 5 cars and 5 drivers. I reached out to them on May 16, 2025 alerting them to this issue. On May 20th I sent them email copies from May of 2023 where I stipulated 1 car, 1 driver. I will own that I should've picked up on this mistake sooner than 2 years, but I trusted them - I mean I am trusting them with my homeowner and auto policies. It has been over 5 weeks and I still don't have any compensation for the overpayment, communication from them has been absolutely horrible and this situation is beyond frustrating. Sharing because if I had a real need for the insurance benefits, I am not confident in their handling based on this interaction. Take what you want from this."
"DJ - I have reviewed your feedback and I genuinely appreciate your concerns, and your frustrations that were created in your policies and billing. Please know that our team has been working diligently to ensure that all information is accurate, and our partners at Corporate have provided us the information we have shared with you. I want to assure you that I take your frustrations seriously and I will connect with you personally to discuss everything. Your satisfaction is important, and I am committed to finding a resolution with our corporate associates. Thank you for understanding, I look forward to speaking with you soon when we can set up an appointment."
Justin Smiley
June 23, 2025
"The Hakey team is and has always been top-notch for all of my insurance needs! Thanks Rick and Team!"
"Thank you Justin! Appreciate you making time to share your satisfaction with Team Hakey! We appreciate you! - Rick Hakey, Agent State Farm Plainfield, Il "
Cohse
June 23, 2025
"Great people to work with, friendly and knowledgeable"
"Thank you! Friendly and professional is our culture, and we love helping people every day! Appreciate your kind words!"
Juanita Knudsen
June 20, 2025
"Roberta and Laura are phenomenal to work with. Any time I've had a problem they take care of it right away. Any questions I've had, they explain things thoroughly. I hope this office realizes how fortunate they are to have Roberta and Laura."
"Thank you for your amazing 5 star review Juanita! Laura and Roberta are 2 the best! We appreciate them and are blessed to have them on our team each day! Thank you for choosing us!"
Amber Galass
June 18, 2025
"I can’t say enough about our experience, other than saving us tons of money, they were able to answer all our questions and made our transfer process so quick and easy and communication between them was amazing…if your shopping around we 100% recommend Reaching out to them…."
"Thank you Amber for this amazing 5 star review! We appreciate you! So happy to hear about your savings, and your satisfaction with Team Hakey! If you have any friends or family who would like us to review their Auto, Home and Life Insurance needs, please ask them to reach out! Thanks again for choosing us!"
tyler wilmoth
June 12, 2025
"They explained everything well and went as smooth as possible thank you!!"
"Thanks for choosing Team Hakey Tyler! We appreciate you and your kind words, and glad to hear everything went well making the switch to State Farm! "
connor skubic
June 4, 2025
"Had a wonderful experience dealing with Jake. He was able to save me a significant amount on my auto policy per year!"
"Thanks for dropping us 5 ⭐️⭐️⭐️⭐️⭐️ Connor! Appreciate it!"
Mir Ali
June 2, 2025
"Helped all the way understanding home and auto insurance. Really helped me getting the best price for my new home insurance."
"Thank you Mir! We are thrilled you chose Team Hakey for your home insurance and auto insurance! We look forward to serving all your family’s insurance needs! "
Molly Sterba
June 2, 2025
"I have been with this State Farm office for quite some time now. They have all been great to work with. Very helpful and always searching for the best rates for my home and auto insurance."
"Thanks for choosing us Molly for your home and auto insurance! We certainly realize there are so many options, and we are beyond grateful to have the opportunity to help you and your family! "
Andy and Jamie Karkowski
June 1, 2025
"Great service!"
"Thank you both! We appreciate you and you sharing your satisfaction with Team Hakey!"
Bryan Bertani
May 27, 2025
"I recently reached out to Rick and Ty regarding an insurance claim. They’re very knowledgeable and always make sure we’re taken care of. I also was in contact with Taylor to update my wife’s auto insurance - she adjusted the coverage and emailed us a new insurance card within minutes. The Hakey team is accessible and responsive - qualities every customer should consider when choosing a team to do business with."
"Appreciate you Bryan! Thank you for your kind words, this awesome review, and your continued business!"
Christine Malebranche
May 27, 2025
"We have multiple policies with State Farm. I wasn’t clear on some details and Roberta was terrific. She worked with me patiently to straighten out my confusion and made sure I was satisfied with the results. Thanks, Roberta!"
"Thank you Christine for sharing this awesome five star review! We all appreciate you! Roberta is amazing and we are blessed to have her on our Team! Thank you for your continued support over the years!"
Jessica Mann
May 22, 2025
"I’ve been with Statefarm for years; I wanted to give a shout out to Roberta. Whenever Ive needed anything ; she has been able to quickly handle it, leaving me at ease. Thanks for helping me keep my peace of mind ."
"Thank you Jessica for sharing your five star ⭐️⭐️⭐️⭐️⭐️ experience with our team over the years, we appreciate you!"
Eric Munson
May 20, 2025
"Always friendly and honest. I can count on this office to steer me in the right direction. Agents also listen to my input and respect my decisions."
"Thank you for the review Eric- we appreciate your continued business!!"
Brittany Torres
May 16, 2025
"We have been with Rick Hakey for 4 years and have nothing but great things to say about him & his team! Everyone in the office is always very honest, pleasant and professional. They are the best insurance team in the area!"
"Thank you Brittany for sharing your wonderful review! I am thrilled to hear that you are extremely satisfied with our Team, amd we truly appreciate your continued support! Your kind words motivate us to keep striving for excellence! We are here for you! We appreciate you!"