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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Molly Schulte

March 19, 2026

1  out of  5
rating by Molly Schulte
"Think of the worst customer service experience you’ve ever had and I can promise you that your experience with this company will be far worse."
We responded:
"I’m sorry to hear about your frustration Molly. I would like the opportunity to connect with you and learn more about how I can help. - Rick "
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Rick

March 17, 2026

5  out of  5
rating by Rick
"Great staff, great service"
We responded:
"We appreciate you Rick! Thanks for sharing your satisfaction with our great customer service!"
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Alyssa Dixon

March 16, 2026

5  out of  5
rating by Alyssa Dixon
"Great customer service!!!"
We responded:
"We appreciate you Alyssa! Thanks for sharing your satisfaction with our great customer service!"
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Chuck

March 13, 2026

5  out of  5
rating by Chuck
"I have been with State Farm since 1973 starting with my automobile insurance in Plainfield. Rick Hakey, took over when Jim Johnson retired. Throughout the years, Rick and his team, have always provided me with excellent service and needs. I would highly recommend him and his team for any insurance needs."
We responded:
"Thank you Chuck for sharing your satisfaction with State Farm and Team Hakey! Most importantly, thank you for being a State Farm customer for over 52 years! We appreciate you!"
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sunny chand

March 13, 2026

5  out of  5
rating by sunny chand
"Very friendly and reasonable prices"
We responded:
"Thanks Sunny! "
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Cathy B

March 12, 2026

5  out of  5
rating by Cathy B
"Absolutely love our insurance agents!! We just bought a brand new car which is SO stressful, but what was the easy part - getting coverage! Roberta was amazing and SUPER quick to help us make sure we had coverage on our new purchase. The best of the best!"
We responded:
"Cathy - Thank you so much for your kind words and for taking the time to leave us a five-star review! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Roberta! Your feedback means a lot to us, and we look forward to serving you again in the future. - Rick"
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Lart MQ

March 11, 2026

5  out of  5
rating by Lart MQ
"Corryn has been super helpful when I needed auto insurance 2 years ago, and I finally got to purchase my policy with State Farm today with her help. She's knowledgeable, friendly, and made the process smooth. She also suggested a life insurance so i will be reading about it to make a decision. Thank you so much"
We responded:
"Thank you for sharing your satisfaction working with Corryn, and for choosing Team Hakey for your Auto Insurance needs!"
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George Martin

February 25, 2026

5  out of  5
rating by George Martin
"Awesome service! Highly recommend!"
We responded:
"Thank you so much, George! We're always here to help!"
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Lisa Westerman

February 23, 2026

5  out of  5
rating by Lisa Westerman
"The Hakey State Farm people care about what you need. Always very helpful and kind. I am very glad that I went with this agency."
We responded:
"Thank you so much for taking the time to leave this kind review, Lisa! We truly appreciate your business, and we are always here for any questions you may have!"
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michelle zbacnik

February 19, 2026

5  out of  5
rating by michelle zbacnik
"We have been very happy with our agent and with Statefarm overall!"
We responded:
"Thank you so much Michelle! I am so happy to hear about your satisfaction with Team Hakey and State Farm!"
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Larry Copes

February 10, 2026

5  out of  5
rating by Larry Copes
"Great guy, great agency. Takes care of policy holders like they are family. I highly recommend Rick Hackey for all your insurance needs."
We responded:
"Thanks Larry! We appreciate the review!"
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Petra Kelly

February 5, 2026

5  out of  5
rating by Petra Kelly
"I talked to Corryn this morning. She explained everything to me very well.I was very impressed, she did an amazing job.Thanks Corryn."
We responded:
"Thank you so much, Petra! I am so happy to hear that Corryn was able to thoroughly explain everything to you. We are always here to help- thanks again!"
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Lynnette Goss

February 4, 2026

5  out of  5
rating by Lynnette Goss
"Sam and the team were fantastic! Took the time to help me in the process of switching my insurance to them and saved me a TON of money!!"
We responded:
"Thank you for dropping us a review, Lynnette! I am so glad to hear about your positive experience and that we were able to save you some money on your insurance!"
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Andy Remley

February 3, 2026

5  out of  5
rating by Andy Remley
"Great staff. My family has been with them for years."
We responded:
"Thank you so much! We greatly appreciate your long-term business with Team Hakey!"
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ThePopstar8

February 2, 2026

5  out of  5
rating by ThePopstar8
"My family has been with Rick and company for 26 years now. The team has helped us through house damages and death. I have as a widow relied on them for so much lately and they are always there with no hesitation or complaints! Roberta has been fabulous with all my billing concerns…there have been many! I can’t say enough about these great group of people!"
We responded:
"Thank you so much for taking the time to leave us a review- we greatly appreciate it! It makes me so happy to hear about your satisfaction with Team Hakey. We are always here to help and answer any questions you may have!"
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Sara Ryan

January 23, 2026

5  out of  5
rating by Sara Ryan
"Great customer service. Easy process to switch. We worked with Brittany and she was able to cut our car insurance in half!"
We responded:
"Thank you so much for leaving a review, Sara! I am so pleased to hear about your positive experience working with Brittany. We greatly appreciate your business! "
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Keith Pennella

January 21, 2026

5  out of  5
rating by Keith Pennella
"I've been with Rick Hakey for many years....had a major car accident few years ago and I was at fault and his team was was fabulous thru the whole insurance claim process and now my premium just went DOWN!! His tram is outstanding. Highly recommend his services!! Thanks as always Rick!!"
We responded:
"Thank you for your confidence in our Team with your home and auto insurance Keith!!"
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B Clark

January 21, 2026

5  out of  5
rating by B Clark
"We have been with Rickey Hakey for almost 30 yrs. His whole office is kind, courteous and helpful. I highly recommend them!"
We responded:
"Thank you so much!! We appreciate your long-term business and look forward to continuing to serve you!"
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Gwen D'Arcy

January 16, 2026

5  out of  5
rating by Gwen D'Arcy
"Laura is a very professional, knowledgeable, personable and patient agent. She spent an hour with us reviewing all our State Farm policies to ensure we have the proper coverage for our home and cars. Every question answered and we feel completely confident that we will be covered if anything ever happens. Thank you, Laura. We appreciate you!"
We responded:
"Thank you so much for taking the time to leave this review, Gwen! This is the perfect way to describe Laura, and I am so happy to hear about your experience working with her. We are always here to help and answer any questions you may have!"
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Allison Mosele

January 16, 2026

5  out of  5
rating by Allison Mosele
"Corryn Russ made the transition of the State Farm very seamless. She answered all of my questions and Assisted in all areas of my account."
We responded:
"Thank you so much, Allison! I am so happy to hear that your transition to Team Hakey went seamless- we can't wait to continue to provide you with 5- star service!"
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Leo Sanchez

January 13, 2026

5  out of  5
rating by Leo Sanchez
"I called and left message to call me back and they did within an hour, was able to get another car insured and added to my monthly payment. Rate was great, exceptional service and no hassles. Once again, I'm grateful for all they do for me and my family, I honestly feel like I'm part of their family, I know they're part of mine."
We responded:
"Thank you so much, Leo! This review means so much to us here at Team Hakey, as we take pride in providing prompt service to our customers. Yes, we are one big family here, and it truly feels that way- thanks again!!"
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ctalbot2011

January 13, 2026

5  out of  5
rating by ctalbot2011
"We’ve been with Rick for over 30 years! His team is always so helpful and a pleasure to work with!"
We responded:
"Thank for this review and for your long-term business with Team Hakey. We appreciate these kind words and look forward to continuing to serve you!!"
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Frederick Martin

January 8, 2026

5  out of  5
rating by Frederick Martin
"Excellent servants is the description I would use for the team at this agency. Taylor in particular was super helpful in making some complicated adjustments to my policies. Thank you all."
We responded:
"Thank you so much for taking the time to leave a review, Frederick. Team Hakey is always ready to serve our customers with 5-star service!"
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Tracy Rae Crow

January 7, 2026

5  out of  5
rating by Tracy Rae Crow
"Rick Hakey and his State Farm Team handled my lightening strike claim with true professionalism, promptness, and great care. They were responsive, supportive, and made the entire process smooth and stress-free. I truly appreciate their attention to detail and dedication to their clients. Highly recommend this team!"
We responded:
"Thank you so much Tracy- appreciate you greatly!"
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Chris Jelinek

January 6, 2026

5  out of  5
rating by Chris Jelinek
"Extremely friendly and helpful staff! Will work with you to make sure you have the right plan and price. I’ve been with Rick and Team for 6 years now! The Best!"
We responded:
"Thank you so much for your long-term business, Chris! We will continue to work with our customers to ensure they have the right plan for their needs- thanks again!"