State Farm® Insurance Agent Rick Hakey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rodrigo Mendoza
July 14, 2026
"I have always had great experiences with Rick and his team. They are very responsive and helpful through so many Mena’s of communication. I recently required support with one of my policies and Roberta was prompt and super responsive."
Janet Flanagan
July 13, 2026
"Friendly, knowledgeable agents who are always available to answer your questions."
"Thanks Janet! We are always here to answer any questions you may have- Thanks again!"
Brian Smith
July 7, 2026
"Fantastic insurance office! The team is so great to work with and is always accommodating to my questions. Natalie was super friendly and I really appreciated her guidance and help with my insurance needs. Thank you!!!"
Ari
June 30, 2026
"I have been with Rick and his team since 2011! They have as always been helpful with all my vehicle and home needs. Highly recommend"
"Thanks Ari!! We appreciate you choosing us for your car and home insurance!!"
Nicole Schuldt
June 25, 2026
"Rick has been awesome to work with. We were able to get in contact with him the same night our home and vehicle took a hit from a storm. He has continued to be very helpful and provide quick responses when we have needed him during the repair process of our home and vehicle."
"Thank you so much for taking the time to leave us a review, Nicole. Our team is always here to help!"
Elaine Keyser
June 23, 2026
"I've been with this State Farm Office for 48 yrs. Rick and his staff always call me back, they get the answers to ALL my questions. I would recommend this agent to everyone I encounter...."
"Thank you for the review, Elaine. We greatly appreciate your long-term business and look forward to continuing to serve you!"
Yvette Knight
June 22, 2026
"Pleasant sincere and professional workout what was the best deal for me and I was pleased and very happy it's a pleasure doing business Mr. Samuel"
"Thank you for choosing us Yvette!"
Kelly Underwood
June 18, 2026
"We’ve been with State Farm since 1991!! Rick Hakey and team are not just an amazing agency, but such a wonderful part of Plainfield . We regularly see them at local events. They always support local small businesses and the people in our amazing community."
"We appreciate you Kelly! Thank you for choosing us and sharing your satisfaction with Team Hakey!"
Sonny C
June 14, 2026
"Great guy to work with, does a great job of explaining my coverage. Been with him 30 plus years.
Now have been with Rick Hackey for 40 plus years, Best part is when I call his staff does a great job of answering my questions and taking care of my concerns."
"Thank you Sonny for all of your support over the years and for your kind words! We appreciate you!"
gary byrne
June 12, 2026
"Rick Haley's team is well trained, and always helpful. I n particular, Laura Leuszler was awesome explaining and getting me coverage for a new Condo purchase and a $1MM Umbrella Policy. Could not be more pleased with her service, and recommend the whole Team."
"Thank you for choosing us Gary to meet your Condo and Umbrella insurance needs - and for sharing your satisfaction with Laura and our amazing team! We appreciate you!"
Yariel Rivera
June 12, 2026
"Corryn was great! Helped me get my car insured hassle free and fast!"
"Let’s go Corryn! Thank you Yariel!"
Peggy Johnson
June 11, 2026
"Austin helped us update our policy. He quickly made our changes and was very helpful."
"Great job Austin! Thank you Peggy! We appreciate you!"
Ollie The Cat
June 10, 2026
"I had to add my 16 year old daughter to my insurance, which can be very costly. I shopped around everywhere I could think of and State Farm came back very reasonable. I spoke with Corryn who was a great help and very knowledgeable. She answered every question I had and was super helpful. Great customer service!!"
"Thank you for choosing Team Hakey! Corryn is amazing! Glad everything is all set up now with State Farm!"
Cathy Sokol
June 10, 2026
"I have been with Rick for 30 years and would never consider working with anyone else. Roberta is amazing and always love talking to her. She does everything she can to take care of her clients. Rick is lucky to have her as a part of his team!!"
"Thank you Cathy for your kind words, and for choosing Team Hakey for your car insurance and home insurance all these years - we appreciate YOU! "
Marie Taylor
June 5, 2026
"Always very nice staff & informs if any changes or updates! Awesome staff!"
"Thanks Marie for sharing your satisfaction with our Team! We appreciate you choosing us!"
Aryahna Mendez
June 1, 2026
"I highly recommend this agency and Corryn Russ! She kindly and rapidly was able to switch me over to state farm without any hassle whatsoever. Her compassionate service was unmatched!"
"Thank you Aryahna for highly recommending Corryn and Team Hakey for your car insurance! We appreciate you!"
Renee Amans
June 1, 2026
"I’ve had a great experience with State Farm, and an huge part of that is due to the outstanding support I have received from Mataeo Blessing and others from Rick Hakey’s office. I truly appreciate the level of service they provide. Every time I’ve reached out whether it’s a quick question or something more complex, I’ve received fast, responsive support. Their team is knowledgeable, patient and genuinely takes the time to make sure you are satisfied.
What really stands out is how personal the experience feels. It doesn’t feel like dealing with a large insurance company. It feels like working with a team that actually knows you and cares."
"Wow! Thank you Renee! We appreciate you sharing these kind words, your satisfaction with Mataeo and Team Hakey! "
Haley Biros
May 22, 2026
"Always on it! Polite and friendly staff and great customer service. Thanks Laura, you rock!"
"Thanks Haley! Yes Laura is amazing! Appreciate you sharing your satisfaction with Team Hakey!"
Landria Dennis
May 19, 2026
"I’ve always received exceptional customer service from this State Farm location. Everyone is kind, professional and quick to service the needs of clients."
"Thanks Landria for your kind words and for choosing us! We appreciate you!"
Robin Aggen
May 8, 2026
"I’ve been with Rick and State Farm for years I was rear ended on my way to work and they got Jeep fixed fast !!! I was very happy to hear my rates are going down $252 over the next 6 months I have a clean record and I’m a school bus bus driver SAFETY first !!!"
"Thank you for your kind review Robin! We are thrilled to hear that your claim went smoothly, and that your auto insurance rates are decreasing! We truly appreciate your commitment to safety, especially when it comes to keeping children on the bus safe! We appreciate you!
- Rick Hakey, agent State Farm Downtown Plainfield, Il. "
sciencemama Giron
May 5, 2026
"We've been with Rick since 1997, house and auto. Service has always been excellent. Roberta has been patient and knowledgeable answered all our questions. On occasions when we have made a claim, resolution was speedy."
"Thank you for trusting us for 30 years with your family’s house and auto insurance! Roberta is great! We pride ourselves on making sure every claim is handled professionally and quickly!"
Abby Redwick
May 4, 2026
"Brittany was amazing. I was looking for a new insurance company as mine just kept going up. She quoted me almost $40 cheaper than my previous insurance agency. She’s also helping my mom as well so she can save money and switch as well. I couldn’t be happier that she reached out to me. She’s not pushy at all either which I really liked. I would highly recommend this agency! I give them an A++++++! Thank you for saving me money!"
"Wow! Thank you Abby! Brittany is great! Thank you for the A+++++ rating! We appreciate you! Happy to see that we saved you some money along the way!"
Pam Carey
May 1, 2026
"Extremely helpful and always friendly"
"Thank you Pam! We appreciate you! Great to see you again in the office! "
Jerry Dirck
April 23, 2026
"I was in an accident just recently. Laura and the other staff have been by my side every second. They are very friendly and willing to help you in a moments notice. Thank you to all the staff!! Roberta and Laura and the rest of the team are Great!!"
"We are glad everyone is OK Jerry! Thank you for sharing your kind words regarding your satisfaction with our claim process! Handling and helping with our customers claims is one of the top priorities we have each day!"
Daniel Lawton
April 18, 2026
"Brittany is an amazing agent! She quickly helped us secure rhe best home and auto combo after my long time insurance co doubled their premium. She was very helpful and communicated well! Highly recommend!"
"Thanks Dan for sharing you’re five star satisfaction working with Brittany - and for choosing us for your Home and Auto insurance needs! "