State Farm® Insurance Agent Rick Hakey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Haley Biros
May 22, 2026
"Always on it! Polite and friendly staff and great customer service. Thanks Laura, you rock!"
"Thanks Haley! Yes Laura is amazing! Appreciate you sharing your satisfaction with Team Hakey!"
Landria Dennis
May 19, 2026
"I’ve always received exceptional customer service from this State Farm location. Everyone is kind, professional and quick to service the needs of clients."
Robin Aggen
May 8, 2026
"I’ve been with Rick and State Farm for years I was rear ended on my way to work and they got Jeep fixed fast !!! I was very happy to hear my rates are going down $252 over the next 6 months I have a clean record and I’m a school bus bus driver SAFETY first !!!"
"Thank you for your kind review Robin! We are thrilled to hear that your claim went smoothly, and that your auto insurance rates are decreasing! We truly appreciate your commitment to safety, especially when it comes to keeping children on the bus safe! We appreciate you! - Rick Hakey, agent State Farm Downtown Plainfield, Il. "
sciencemama Giron
May 5, 2026
"We've been with Rick since 1997, house and auto. Service has always been excellent. Roberta has been patient and knowledgeable answered all our questions. On occasions when we have made a claim, resolution was speedy."
"Thank you for trusting us for 30 years with your family’s house and auto insurance! Roberta is great! We pride ourselves on making sure every claim is handled professionally and quickly!"
Abby Redwick
May 4, 2026
"Brittany was amazing. I was looking for a new insurance company as mine just kept going up. She quoted me almost $40 cheaper than my previous insurance agency. She’s also helping my mom as well so she can save money and switch as well. I couldn’t be happier that she reached out to me. She’s not pushy at all either which I really liked. I would highly recommend this agency! I give them an A++++++! Thank you for saving me money!"
"Wow! Thank you Abby! Brittany is great! Thank you for the A+++++ rating! We appreciate you! Happy to see that we saved you some money along the way!"
Pam Carey
May 1, 2026
"Extremely helpful and always friendly"
"Thank you Pam! We appreciate you! Great to see you again in the office! "
Jerry Dirck
April 23, 2026
"I was in an accident just recently. Laura and the other staff have been by my side every second. They are very friendly and willing to help you in a moments notice. Thank you to all the staff!! Roberta and Laura and the rest of the team are Great!!"
"We are glad everyone is OK Jerry! Thank you for sharing your kind words regarding your satisfaction with our claim process! Handling and helping with our customers claims is one of the top priorities we have each day!"
Daniel Lawton
April 18, 2026
"Brittany is an amazing agent! She quickly helped us secure rhe best home and auto combo after my long time insurance co doubled their premium. She was very helpful and communicated well! Highly recommend!"
"Thanks Dan for sharing you’re five star satisfaction working with Brittany - and for choosing us for your Home and Auto insurance needs! "
Flyonby k
April 17, 2026
"Brittany and Taylor are amazing! Their customer service is top notch! I highly recommend Rick Haley State Farm!"
"Yes they are! Thanks for sharing your recommendation! "
Gerardo Rangel
April 17, 2026
"I am very happy with this team. I spoke with Corryn Russ and she was awesome. She was very knowledgeable, welcoming, and they had the lowest prices from all other major companies."
"Thanks Gerardo! We appreciate you! Corryn is amazing!"
Chris Dixon
April 14, 2026
"I have nothing but great things to say about Rick Hakey State Farm. If I ever run into an issue (no pun intended) :) or just have a question they're always there right on time. THE BEST!!!!!!"
"Thanks Chris- we appreciate you taking time to leave us a review!"
Vicky Lynch
April 13, 2026
"Brittany Morelli was amazing to work with! She walked us through everything she needed to get us a quote, and then switched over AND she saved us hundreds of dollars a month!"
"Thank you Vicky! I’m glad to read and hear about your satisfaction working with Brittany! Thanks for choosing us!"
Shirley Jones
April 13, 2026
"This agency was AMAZING! They saved me $300 on my 6 mo car insurance. I hope it continues to stay LOW!"
"Thank you Shirley!"
M Al-Akchar
April 13, 2026
"Coryn did a great job switching me to statefarm and giving me a great rate compared to my prior insurance company!"
"Let’s go Corryn! Thank you for sharing your satisfaction! We appreciate you!"
Janet Grimes
April 8, 2026
"The attention and service for your specific needs and concerns is amazing. Been with Rick’s agency for 27 years and have been very happy."
"Thank you Janet for choosing us for 27 years! Look forward to many more! Thanks for you kind words!"
Rodney Mcknight
March 30, 2026
"Rick and his Team are the BEST! So happy we switched to them !!"
"Thanks Rodney! "
Rodney Mcknight
March 30, 2026
"Since I switched to Rick and his team, they have gone out of their way to make me feel welcome and answer all my insurance needs. A+ Customer Service!! Thank you all so much !!"
"Appreciate you Rodney! Thanks for choosing Team Hakey for your Auto and Home insurance needs!"
Olivia Skubic
March 25, 2026
"Ty just informed me that my auto insurance is decreasing by over $250, truly the best neighbor on the block."
"Thanks Liv! Glad to hear that your auto insurance rates went down! Share the great news with any friends or family who might want to connect with Ty to see what we can save them!"
tyler wilmoth
March 24, 2026
"They explained everything well and went as smooth as possible thank you!!"
"Thanks for choosing Team Hakey Tyler! We appreciate you and your kind words, and glad to hear everything went well making the switch to State Farm! "
Jessica Monroe
March 23, 2026
"Roberta is great! Always helpful, prompt & kind. She’s helped me with business insurance & Auto."
"Jessica - Thank you for sharing your satisfaction with Roberta helping you with your auto insurance and business insurance!"
Molly Schulte
March 19, 2026
"Think of the worst customer service experience you’ve ever had and I can promise you that your experience with this company will be far worse."
"I’m sorry to hear about your frustration Molly. I would like the opportunity to connect with you and learn more about how I can help. - Rick "
Rick
March 17, 2026
"Great staff, great service"
"We appreciate you Rick! Thanks for sharing your satisfaction with our great customer service!"
Alyssa Dixon
March 16, 2026
"Great customer service!!!"
"We appreciate you Alyssa! Thanks for sharing your satisfaction with our great customer service!"
Chuck
March 13, 2026
"I have been with State Farm since 1973 starting with my automobile insurance in Plainfield. Rick Hakey, took over when Jim Johnson retired. Throughout the years, Rick and his team, have always provided me with excellent service and needs. I would highly recommend him and his team for any insurance needs."
"Thank you Chuck for sharing your satisfaction with State Farm and Team Hakey! Most importantly, thank you for being a State Farm customer for over 52 years! We appreciate you!"
sunny chand
March 13, 2026
"Very friendly and reasonable prices"
"Thanks Sunny! "