State Farm® Insurance Agent Rick Hakey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Copes
February 10, 2026
"Great guy, great agency. Takes care of policy holders like they are family. I highly recommend Rick Hackey for all your insurance needs."
"Thanks Larry! We appreciate the review!"
Petra Kelly
February 5, 2026
"I talked to Corryn this morning. She explained everything to me very well.I was very impressed, she did an amazing job.Thanks Corryn."
"Thank you so much, Petra! I am so happy to hear that Corryn was able to thoroughly explain everything to you. We are always here to help- thanks again!"
Lynnette Goss
February 4, 2026
"Sam and the team were fantastic! Took the time to help me in the process of switching my insurance to them and saved me a TON of money!!"
"Thank you for dropping us a review, Lynnette! I am so glad to hear about your positive experience and that we were able to save you some money on your insurance!"
Andy Remley
February 3, 2026
"Great staff. My family has been with them for years."
"Thank you so much! We greatly appreciate your long-term business with Team Hakey!"
ThePopstar8
February 2, 2026
"My family has been with Rick and company for 26 years now. The team has helped us through house damages and death. I have as a widow relied on them for so much lately and they are always there with no hesitation or complaints! Roberta has been fabulous with all my billing concerns…there have been many! I can’t say enough about these great group of people!"
"Thank you so much for taking the time to leave us a review- we greatly appreciate it! It makes me so happy to hear about your satisfaction with Team Hakey. We are always here to help and answer any questions you may have!"
Sara Ryan
January 23, 2026
"Great customer service. Easy process to switch. We worked with Brittany and she was able to cut our car insurance in half!"
"Thank you so much for leaving a review, Sara! I am so pleased to hear about your positive experience working with Brittany. We greatly appreciate your business! "
Keith Pennella
January 21, 2026
"I've been with Rick Hakey for many years....had a major car accident few years ago and I was at fault and his team was was fabulous thru the whole insurance claim process and now my premium just went DOWN!! His tram is outstanding. Highly recommend his services!! Thanks as always Rick!!"
"Thank you for your confidence in our Team with your home and auto insurance Keith!!"
B Clark
January 21, 2026
"We have been with Rickey Hakey for almost 30 yrs. His whole office is kind, courteous and helpful. I highly recommend them!"
"Thank you so much!! We appreciate your long-term business and look forward to continuing to serve you!"
Gwen D'Arcy
January 16, 2026
"Laura is a very professional, knowledgeable, personable and patient agent. She spent an hour with us reviewing all our State Farm policies to ensure we have the proper coverage for our home and cars. Every question answered and we feel completely confident that we will be covered if anything ever happens. Thank you, Laura. We appreciate you!"
"Thank you so much for taking the time to leave this review, Gwen! This is the perfect way to describe Laura, and I am so happy to hear about your experience working with her. We are always here to help and answer any questions you may have!"
Allison Mosele
January 16, 2026
"Corryn Russ made the transition of the State Farm very seamless. She answered all of my questions and Assisted in all areas of my account."
"Thank you so much, Allison! I am so happy to hear that your transition to Team Hakey went seamless- we can't wait to continue to provide you with 5- star service!"
Leo Sanchez
January 13, 2026
"I called and left message to call me back and they did within an hour, was able to get another car insured and added to my monthly payment. Rate was great, exceptional service and no hassles. Once again, I'm grateful for all they do for me and my family, I honestly feel like I'm part of their family, I know they're part of mine."
"Thank you so much, Leo! This review means so much to us here at Team Hakey, as we take pride in providing prompt service to our customers. Yes, we are one big family here, and it truly feels that way- thanks again!!"
ctalbot2011
January 13, 2026
"We’ve been with Rick for over 30 years! His team is always so helpful and a pleasure to work with!"
"Thank for this review and for your long-term business with Team Hakey. We appreciate these kind words and look forward to continuing to serve you!!"
Frederick Martin
January 8, 2026
"Excellent servants is the description I would use for the team at this agency. Taylor in particular was super helpful in making some complicated adjustments to my policies. Thank you all."
"Thank you so much for taking the time to leave a review, Frederick. Team Hakey is always ready to serve our customers with 5-star service!"
Tracy Rae Crow
January 7, 2026
"Rick Hakey and his State Farm Team handled my lightening strike claim with true professionalism, promptness, and great care. They were responsive, supportive, and made the entire process smooth and stress-free. I truly appreciate their attention to detail and dedication to their clients. Highly recommend this team!"
"Thank you so much Tracy- appreciate you greatly!"
Chris Jelinek
January 6, 2026
"Extremely friendly and helpful staff! Will work with you to make sure you have the right plan and price. I’ve been with Rick and Team for 6 years now! The Best!"
"Thank you so much for your long-term business, Chris! We will continue to work with our customers to ensure they have the right plan for their needs- thanks again!"
Cody Prosser
January 6, 2026
"Very friendly people, Brittany was able to lower my cost in half and answer all the questions I had. Look forward to using Rick and his team for many years to come"
"Thank you so much, Cody! I am so happy to hear about your positive experience and that Brittany was able to answer all of your questions."
Ashley
December 29, 2025
"I have worked with them for over 10 years, with the recent rates hike I requested a review (which I dreaded having to walk through everything) but Austin was amazing and I had a great experience. We were able to go over options and brought down my rates some."
"Thank you so much for your long-term business as well as leaving us this amazing review! I am so happy we were able to review your insurance with you and bring down your rates a bit!"
Stephen Tulley
December 22, 2025
"We have been using Rick Hakey State Farm Insurance for several years. Rick and his team members do such a great job. Today, I visited the office to add a new vehicle. Taylor took care of everything in about 10 minutes. Very friendly, competent, and made sure that I did not have any concerns. Again, I highly recommend Rick and his team!"
"Thank you for leaving this kind review, Stephen. We take pride in providing a smooth experience for our customers. I am so happy to hear about your experience working with Taylor- thanks again!"
Jazmine Thompson
December 22, 2025
"I have had a great experience. It is very easy to get in contact with an agent because they are local. The rates (especially homeowners) are the most competitive you will find."
"Thank you, Jazmine! I am so happy to hear that you had a great experience working with Team Hakey!"
Reynaldo Aguirre
December 19, 2025
"Corryn Russ, provided excellence services as a first timer with their insurance. She answered all questions and concerns I had."
"Thank you for leaving a review, Reynaldo. I am so happy to hear about the excellent service you received from Corryn- we are always happy to help answer any questions you may have!"
Susan Hurley
December 19, 2025
"Excellent service!"
"Thank you so much, Susan!"
Patrick Ruffolo
December 18, 2025
"Brittany and the entire team at Rick Hakey State Farm is amazing! Highly recommend! They saved me a ton of money!!!"
"Thank you for leaving us a review, Patrick! We do everything necessary to provide excellent service to our customers! I am so happy to hear that we were even able to save you money!"
Austin Mellen
December 18, 2025
"Best agent and team in Will County!"
"Thank you, Austin!"
Nolan Cox
December 18, 2025
"Good people to do business with"
"Thank you so much for taking the time to leave a review, Nolan!"
Michael Stallings
December 17, 2025
"Rick Hakey and his team are amazing. I spoke with Natalie about adding a new vehicle to my insurance. She was very knowledgeable about the process and make it easy. Keep up the great work."
"Thank you so much- Our team is full of knowledge, and we are always here to help and answer any questions you may have!"