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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley

December 29, 2025

5  out of  5
rating by Ashley
"I have worked with them for over 10 years, with the recent rates hike I requested a review (which I dreaded having to walk through everything) but Austin was amazing and I had a great experience. We were able to go over options and brought down my rates some."
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Stephanie C

December 22, 2025

5  out of  5
rating by Stephanie C
"I called state farm looking for a quote and had the pleasure of speaking with Corryn. I was nervous about switching but needed a lower rate she made everything very easy and was able to lower my rate. Thank you corrryn!"
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Stephen Tulley

December 22, 2025

5  out of  5
rating by Stephen Tulley
"We have been using Rick Hakey State Farm Insurance for several years. Rick and his team members do such a great job. Today, I visited the office to add a new vehicle. Taylor took care of everything in about 10 minutes. Very friendly, competent, and made sure that I did not have any concerns. Again, I highly recommend Rick and his team!"
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Jazmine Thompson

December 22, 2025

5  out of  5
rating by Jazmine Thompson
"I have had a great experience. It is very easy to get in contact with an agent because they are local. The rates (especially homeowners) are the most competitive you will find."
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Reynaldo Aguirre

December 19, 2025

5  out of  5
rating by Reynaldo Aguirre
"Corryn Russ, provided excellence services as a first timer with their insurance. She answered all questions and concerns I had."
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Susan Hurley

December 19, 2025

5  out of  5
rating by Susan Hurley
"Excellent service!"
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Patrick Ruffolo

December 18, 2025

5  out of  5
rating by Patrick Ruffolo
"Brittany and the entire team at Rick Hakey State Farm is amazing! Highly recommend! They saved me a ton of money!!!"
We responded:
"Thank you for leaving us a review, Patrick! We do everything necessary to provide excellent service to our customers! I am so happy to hear that we were even able to save you money!"
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Austin Mellen

December 18, 2025

5  out of  5
rating by Austin Mellen
"Best agent and team in Will County!"
We responded:
"Thank you, Austin!"
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Nolan Cox

December 18, 2025

5  out of  5
rating by Nolan Cox
"Good people to do business with"
We responded:
"Thank you so much for taking the time to leave a review, Nolan!"
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Sam Seneker

December 17, 2025

5  out of  5
rating by Sam Seneker
"Great office! Amazing customer service"
We responded:
"Thank you!"
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Michael Stallings

December 17, 2025

5  out of  5
rating by Michael Stallings
"Rick Hakey and his team are amazing. I spoke with Natalie about adding a new vehicle to my insurance. She was very knowledgeable about the process and make it easy. Keep up the great work."
We responded:
"Thank you so much- Our team is full of knowledge, and we are always here to help and answer any questions you may have!"
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Jerry E Olson

December 17, 2025

5  out of  5
rating by Jerry E Olson
"Rick & Sam quickly & efficiently responded to my auto insurance route request. They went the extra mile to investigate whether our car should have classic car plates & what difference that would make on the coverage and annual rate. They made sure the coverage was similiar to our other State Farm insured cars. In other words, these State Farm representatives covered ALL TABS and made the whole process enjoyable & pain free!! HUGE THANKS!!!"
We responded:
"Thank you so much, Jerry! We take pride in delivering a thorough process when it comes to having the correct and necessary coverage- thanks again!"
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Lindsay Kent15

December 16, 2025

5  out of  5
rating by Lindsay Kent15
"Rick and his whole team are absolutely wonderful. I cannot say enough about the team and how easy they were to work with. Overall, I had a really positive experience. The team was helpful and responsive, and the process felt smooth and straightforward. I appreciated how easy everything was to navigate and felt supported throughout. Would definitely recommend to anyone looking for reliable service."
We responded:
"Thank you so much for the review, Lindsay! Team Hakey works hard to provide a straightforward and seamless experience for our customers!"
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Brittany Morelli

December 16, 2025

5  out of  5
rating by Brittany Morelli
"RHSF has the best customer service! They truly care! I would recommend them to anyone!"
We responded:
"Thanks! We truly care about each and every one of our customers!"
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Natalie Kent

December 16, 2025

5  out of  5
rating by Natalie Kent
"Love this office! Customer support is awesome and always reliable"
We responded:
"Thank you, Natalie!!"
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Jason Denne

December 16, 2025

5  out of  5
rating by Jason Denne
"Amazing people to deal with. Great customer support."
We responded:
"Thank you so much, Jason! Our customer support team is always ready to help our valued customers!"
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J M

December 15, 2025

5  out of  5
rating by J M
"I've been insurance the last 5 years and have no complaints. Excellent service."
We responded:
"Thank you so much- we work hard to provide the utmost service to our customers!"
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Rotor's Riders

December 12, 2025

5  out of  5
rating by Rotor's Riders
"Rick has been our family agent for over 23 years. Always responsive and working to save us money where they can. Rick is also a pillar in the community giving back to so many different charities and organizations. He truly is your friendly neighborhood agent."
We responded:
"Thank you so much for leaving this kind review! Team Hakey works hard to provide top notch service and give back to the community as well!!"
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Mike M

December 12, 2025

5  out of  5
rating by Mike M
"Great and prompt service from Brittany! Highly recommend!"
We responded:
"Thank you so much for taking the time to leave us a review, Mike! I am so happy to hear about the prompt service you received!"
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Michelle Smith

December 11, 2025

5  out of  5
rating by Michelle Smith
"We called with a coverage question on our home. Austin was quick to give us the information we needed, and we were able to update our policy."
We responded:
"Thank you for the review, Michelle. I am so happy to hear about the prompt and effective service you received from Austin!"
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Jordyn D'Arco

December 10, 2025

5  out of  5
rating by Jordyn D'Arco
"Definitely recommend!! Roberta is incredible to work with and so patient with our millions of questions."
We responded:
"Thank you for taking the time to leave a review, Jordyn. Roberta is truly incredible to work with; we will always be here to answer any questions you may have!!"
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Becky Gross

December 10, 2025

5  out of  5
rating by Becky Gross
"Talked with Roberta about my auto and life policies. She was patient, helpful and professional."
We responded:
"Thank you so much for leaving a review, Becky. I am so happy to hear about your positive experience working with Roberta- Patient, helpful, and professional is the perfect way to describe her!"
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Paul D'Arco

December 9, 2025

5  out of  5
rating by Paul D'Arco
"Love this office especially interacting with Roberta. She is my favorite!"
We responded:
"Thank you so much, Paul! Appreciate your business greatly!! "
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James Odame

December 9, 2025

5  out of  5
rating by James Odame
"Amazing customer support as a new client it was easy to get everything I needed"
We responded:
"Thank for taking the time to leave this review, James. It makes me so happy to hear that you received amazing support for the team and were able to get everything you need!"
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Traci Patterson

December 8, 2025

5  out of  5
rating by Traci Patterson
"Rick Hakey State Farm insurance agency is the Best! They are all so helpful! They answer any and all of my questions promptly and have the Best rates and customer support! I would highly recommend you check them out!"
We responded:
"Thank you so much for your support, Traci! We truly appreciate your business and look forward to continuing serving you and your family with the utmost care! "