State Farm® Insurance Agent Rick Hakey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Monica Shaw
August 18, 2026
"When U-need Great Assistance they're there for-U, they'll help U-get your Bill payed, help W/any Changes & they're pleasant to talk too. Sincerely, M.A.Shaw"
Sam Scianna
August 17, 2026
"My name is Taylor I been a customer for 20 years and so thankful such wonderful team.
Rick and team are great working with the community & Taylor in office is always there to help answer any question"
"Thank you Taylor for choosing us to help you for 20 years and climbing! We appreciate you!"
Kenzie D
August 6, 2026
"Always one step ahead of the game! Truly cares about his clients"
"Thanks Kenzie! We appreciate you!"
Brennan Luz
August 4, 2026
"Natalie Kent at State Farm provided outstanding service from start to finish. She was knowledgeable, responsive, and took the time to explain my coverage options clearly, making the entire process simple and stress-free. I highly recommend Natalie to anyone looking for a trustworthy insurance agent who genuinely cares about her clients."
"Thanks Brennan! Natalie is amazing and we are blessed to have her helping customers like you! Thanks for choosing Team Hakey! We appreciate you!"
Connie Barnes
August 4, 2026
"Corryn was extremely helpful. She took our prior insurance policies and tailored State Farm’s coverage options to match so I could compare pricing with like coverages. Overall we were able to save quite a bit"
"Thank you choosing us Connie! And thank you for sharing your satisfaction with Corryn! She is so helpful finding solutions for our customers needs! Appreciate you!"
kelly fite
July 31, 2026
"The Hakey team delivers great customer service as well as exceptional savings! Alyssa is on point and went out of her way to help me."
"Thanks Kelly! We appreciate you! Alyssa is one of our interns and is amazing! Thanks for sharing your satisfaction with her and our team!"
Warren Jones
July 31, 2026
"Agent was courtesy and very pr.It was pleasure talking to the
agent."
"Thank you Warren!"
Geovana L. Delgadillo Juarez
July 29, 2026
"I can’t say enough great things about Taylor and the entire team at the Rick Hakey State Farm Agency! They are always incredibly fast, prompt, professional, and genuinely friendly. No matter what I need, they respond quickly and make the entire process easy and stress-free.
It’s great to work with an agency that truly cares about its customers and consistently provides outstanding service. Taylor goes above and beyond every time, and the whole team is a pleasure to work with. I highly recommend the Rick Hakey State Farm Agency to anyone looking for exceptional customer service and an insurance team they can count on!"
"🙌🙌 Thank you Geovana!! I appreciate you sharing your satisfaction and gratitude with me!!Taylor is amazing!! "
Donna Lambeth
July 28, 2026
"Great insurance company, with Betty helpful and friendly people. They help immediately with what ever you need to do or answers your questions politely. Awesome rates. They'd treat you like family not a number."
"You are part of our family Donna! Thanks for choosing us! 😀❤️"
Angela Moser
July 28, 2026
"Very kind and helpful staff, I have had them for years now. With help with an accident, adjusting my coverage or helping me navigate paperwork with my renter insurance. They have been so very patient and help"
"Thank you Angela!"
J M
July 28, 2026
"I've been insurance the last 5 years and have no complaints. Excellent service."
"Thank you so much- we work hard to provide the utmost service to our customers!"
Jorge “Bebes” Angel
July 28, 2026
"Staff is always very professional and pleasant to work with. They always go out of their way to make sure everything is taken care of."
"Thank you Jorge! Your satisfaction means the world to me!"
Elizabeth Degracia
July 28, 2026
"Excellent customer service !"
"🙌🙌 Thanks Elizabeth for sharing your satisfaction with Team Hakey!"
Art S
July 23, 2026
"Today I needed to answer some questions for State Farm regarding towing on one of our autos. State Farms's Roberta helped me navigate some questions and answered four of my questions on one of ours cars and a question on one if our cars. Roberta took a payment due using our credit card saving me a twenty minute trip to their office. Roberts is professional and very helpful with all our needs. We have been with State Farm and Mr. Hakey for over TWENTY years."
"We appreciate you Art! "
jessica benaitis
July 16, 2026
"I switched to state farm because my other company was getting way to high. Corryn was very helpful in explaining all the discounts and coverages very well."
"Thank you so much for taking the time to leave this review, Jessica! I am so happy to hear about your satisfaction with the service you received and that we were able to save you some money on your insurance!"
Joan Anderson
July 15, 2026
"Great customer service at Rick Hakey State Farm! My recent experience was with Taylor. She was so knowledgeable, friendly and helpful. She competently answered all my questions and promptly got the changes to my auto insurance taken care of. When you call a person answers and you don't have to go thru numerous prompts for service. I love the customer service they provide!!"
"Thank you so much, Joan! I am so glad to hear about your recent interaction with Taylor and your satisfaction with the service she provided!"
Rodrigo Mendoza
July 14, 2026
"I have always had great experiences with Rick and his team. They are very responsive and helpful through so many Mena’s of communication. I recently required support with one of my policies and Roberta was prompt and super responsive."
"Thank you so much, Rodrigo! We are always here to help and support you!"
Janet Flanagan
July 13, 2026
"Friendly, knowledgeable agents who are always available to answer your questions."
"Thanks Janet! We are always here to answer any questions you may have- Thanks again!"
Brian Smith
July 7, 2026
"Fantastic insurance office! The team is so great to work with and is always accommodating to my questions. Natalie was super friendly and I really appreciated her guidance and help with my insurance needs. Thank you!!!"
"Hi Brian, thank you so much for taking the time to leave a review! I am so happy to hear about your recent experience with us and your satisfaction working with Natalie!"
Ari
June 30, 2026
"I have been with Rick and his team since 2011! They have as always been helpful with all my vehicle and home needs. Highly recommend"
"Thanks Ari!! We appreciate you choosing us for your car and home insurance!!"
Nicole Schuldt
June 25, 2026
"Rick has been awesome to work with. We were able to get in contact with him the same night our home and vehicle took a hit from a storm. He has continued to be very helpful and provide quick responses when we have needed him during the repair process of our home and vehicle."
"Thank you so much for taking the time to leave us a review, Nicole. Our team is always here to help!"
Elaine Keyser
June 23, 2026
"I've been with this State Farm Office for 48 yrs. Rick and his staff always call me back, they get the answers to ALL my questions. I would recommend this agent to everyone I encounter...."
"Thank you for the review, Elaine. We greatly appreciate your long-term business and look forward to continuing to serve you!"
Yvette Knight
June 22, 2026
"Pleasant sincere and professional workout what was the best deal for me and I was pleased and very happy it's a pleasure doing business Mr. Samuel"
"Thank you for choosing us Yvette!"
Kelly Underwood
June 18, 2026
"We’ve been with State Farm since 1991!! Rick Hakey and team are not just an amazing agency, but such a wonderful part of Plainfield . We regularly see them at local events. They always support local small businesses and the people in our amazing community."
"We appreciate you Kelly! Thank you for choosing us and sharing your satisfaction with Team Hakey!"
Sonny C
June 14, 2026
"Great guy to work with, does a great job of explaining my coverage. Been with him 30 plus years.
Now have been with Rick Hackey for 40 plus years, Best part is when I call his staff does a great job of answering my questions and taking care of my concerns."
"Thank you Sonny for all of your support over the years and for your kind words! We appreciate you!"