State Farm® Insurance Agent Rick Hakey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley
December 29, 2025
"I have worked with them for over 10 years, with the recent rates hike I requested a review (which I dreaded having to walk through everything) but Austin was amazing and I had a great experience. We were able to go over options and brought down my rates some."
Stephanie C
December 22, 2025
"I called state farm looking for a quote and had the pleasure of speaking with Corryn. I was nervous about switching but needed a lower rate she made everything very easy and was able to lower my rate. Thank you corrryn!"
Stephen Tulley
December 22, 2025
"We have been using Rick Hakey State Farm Insurance for several years. Rick and his team members do such a great job. Today, I visited the office to add a new vehicle. Taylor took care of everything in about 10 minutes. Very friendly, competent, and made sure that I did not have any concerns. Again, I highly recommend Rick and his team!"
Jazmine Thompson
December 22, 2025
"I have had a great experience. It is very easy to get in contact with an agent because they are local. The rates (especially homeowners) are the most competitive you will find."
Reynaldo Aguirre
December 19, 2025
"Corryn Russ, provided excellence services as a first timer with their insurance. She answered all questions and concerns I had."
Susan Hurley
December 19, 2025
"Excellent service!"
Patrick Ruffolo
December 18, 2025
"Brittany and the entire team at Rick Hakey State Farm is amazing! Highly recommend! They saved me a ton of money!!!"
"Thank you for leaving us a review, Patrick! We do everything necessary to provide excellent service to our customers! I am so happy to hear that we were even able to save you money!"
Austin Mellen
December 18, 2025
"Best agent and team in Will County!"
"Thank you, Austin!"
Nolan Cox
December 18, 2025
"Good people to do business with"
"Thank you so much for taking the time to leave a review, Nolan!"
Sam Seneker
December 17, 2025
"Great office! Amazing customer service"
"Thank you!"
Michael Stallings
December 17, 2025
"Rick Hakey and his team are amazing. I spoke with Natalie about adding a new vehicle to my insurance. She was very knowledgeable about the process and make it easy. Keep up the great work."
"Thank you so much- Our team is full of knowledge, and we are always here to help and answer any questions you may have!"
Jerry E Olson
December 17, 2025
"Rick & Sam quickly & efficiently responded to my auto insurance route request. They went the extra mile to investigate whether our car should have classic car plates & what difference that would make on the coverage and annual rate. They made sure the coverage was similiar to our other State Farm insured cars. In other words, these State Farm representatives covered ALL TABS and made the whole process enjoyable & pain free!! HUGE THANKS!!!"
"Thank you so much, Jerry! We take pride in delivering a thorough process when it comes to having the correct and necessary coverage- thanks again!"
Lindsay Kent15
December 16, 2025
"Rick and his whole team are absolutely wonderful. I cannot say enough about the team and how easy they were to work with. Overall, I had a really positive experience. The team was helpful and responsive, and the process felt smooth and straightforward. I appreciated how easy everything was to navigate and felt supported throughout. Would definitely recommend to anyone looking for reliable service."
"Thank you so much for the review, Lindsay! Team Hakey works hard to provide a straightforward and seamless experience for our customers!"
Brittany Morelli
December 16, 2025
"RHSF has the best customer service! They truly care! I would recommend them to anyone!"
"Thanks! We truly care about each and every one of our customers!"
Natalie Kent
December 16, 2025
"Love this office! Customer support is awesome and always reliable"
"Thank you, Natalie!!"
Jason Denne
December 16, 2025
"Amazing people to deal with. Great customer support."
"Thank you so much, Jason! Our customer support team is always ready to help our valued customers!"
J M
December 15, 2025
"I've been insurance the last 5 years and have no complaints. Excellent service."
"Thank you so much- we work hard to provide the utmost service to our customers!"
Rotor's Riders
December 12, 2025
"Rick has been our family agent for over 23 years. Always responsive and working to save us money where they can. Rick is also a pillar in the community giving back to so many different charities and organizations. He truly is your friendly neighborhood agent."
"Thank you so much for leaving this kind review! Team Hakey works hard to provide top notch service and give back to the community as well!!"
Mike M
December 12, 2025
"Great and prompt service from Brittany! Highly recommend!"
"Thank you so much for taking the time to leave us a review, Mike! I am so happy to hear about the prompt service you received!"
Michelle Smith
December 11, 2025
"We called with a coverage question on our home. Austin was quick to give us the information we needed, and we were able to update our policy."
"Thank you for the review, Michelle. I am so happy to hear about the prompt and effective service you received from Austin!"
Jordyn D'Arco
December 10, 2025
"Definitely recommend!! Roberta is incredible to work with and so patient with our millions of questions."
"Thank you for taking the time to leave a review, Jordyn. Roberta is truly incredible to work with; we will always be here to answer any questions you may have!!"
Becky Gross
December 10, 2025
"Talked with Roberta about my auto and life policies. She was patient, helpful and professional."
"Thank you so much for leaving a review, Becky. I am so happy to hear about your positive experience working with Roberta- Patient, helpful, and professional is the perfect way to describe her!"
Paul D'Arco
December 9, 2025
"Love this office especially interacting with Roberta. She is my favorite!"
"Thank you so much, Paul! Appreciate your business greatly!! "
James Odame
December 9, 2025
"Amazing customer support as a new client it was easy to get everything I needed"
"Thank for taking the time to leave this review, James. It makes me so happy to hear that you received amazing support for the team and were able to get everything you need!"
Traci Patterson
December 8, 2025
"Rick Hakey State Farm insurance agency is the Best! They are all so helpful! They answer any and all of my questions promptly and have the Best rates and customer support! I would highly recommend you check them out!"
"Thank you so much for your support, Traci! We truly appreciate your business and look forward to continuing serving you and your family with the utmost care! "